Obtaining medical care is permitted during the lockdowns and restrictions across the country. Lumus Imaging clinics nationwide will continue to operate during this period. If you are unwell with COVID symptoms, have had a COVID test and are awaiting the results or have been advised to self-isolate or had contact with a person who has tested positive to COVID in the last 14 days, please contact us to reschedule your appointment.
COVID-19 vaccination status of our people
As part of a leading healthcare company, Lumus Imaging recognises that we have a duty of care to protect both the public and our people, particularly vulnerable people, those at higher risk of more serious illness or who are unable to be vaccinated themselves.
To help keep our people, patients and communities safe, in addition to adhering to relevant public health orders, our parent company Healius has introduced a mandatory COVID-19 Vaccination Policy across its business, including Lumus Imaging. This policy covers all our people working for Lumus Imaging.
Our vaccination policy is in addition to a number of other COVID-19 safety measures we have put in place to ensure the health and wellbeing of our people and patients, including the use of personal protective equipment, such as masks and gowns, and enhanced cleaning of our facilities.
We care about your health and wellbeing
At Lumus Imaging, our number one priority is the health and wellbeing of our people, our patients, and our communities. We know things are uncertain right now, but delaying an imaging test or procedure could have serious health consequences.
Please know that all of our staff, right around the country, are doing all they can to deliver and maintain a safe clinical environment for every patient. We strictly follow the guidance provided by the Australian Government Department of Health and relevant State Departments of Health.
Our sites are still open, and our dedicated people are here to provide the knowledge you need with the care that matters.
If you have any concerns, you should speak to your doctor to discuss your situation. You can also call our sites, and our staff will be happy to answer any question you have.
Please continue to remain safe, wherever you are and remember, we are here for you, no matter what you need, so don’t delay.
Yes, of course. Please contact the site where you had your original appointment, and they will help you reschedule to a location of your choice, provided it offers the same medical imaging services. Please note that not all sites offer the same medical imaging services.
No, not at all. Obtaining medical care is permitted during the current lockdowns and restrictions across the country. We understand this is a challenging and uncertain time. However, delaying an imaging test or procedure could have serious health consequences.
We encourage you to speak to your doctor to discuss your situation.
No, but please provide as much time as possible so we can offer your appointment to else.
Yes, although we prefer if you attend our sites already wearing one.
All staff participate in Infection Prevention and Control training and follow the guidance of the National and State/Territory Health Departments.
Yes, our waiting rooms and facilities are cleaned multiple times each day. Our clinical equipment is cleaned in between each patient use.
Yes. In line with Government guidance, all people attending our sites must provide their contact details using the QR code in our reception areas.